January 17, 2016

Answering Service

Reception Bureau

Reception Bureau offers a flexible and low cost alternative to handling your own phone calls when busy or unavailable. It also provides an efficient alternative to running your own reception switchboard.

All calls will be answered by our experienced receptionists who will forward the call or take messages, whatever your personal preferences.

Our telephone answering service will help to run your business more efficiently and professionally. Having a professional first point of contact for your customers when you are busy is extremely important.

In the event that you are unable to take the telephone call why not divert the phone to us instead of your customers just getting the answering machine?

In this increasingly competitive market why take the risk that customers will take their business to one of your competitors? We are available to take telephone calls from 8am until 8pm Monday to Friday and 8am until 1pm on weekends and Bank Holidays.

Our outsourced switchboard means that business can run more effectively with many improvements in the day to day running of your office. Whether you wish to let us handle your overflow calls, or just want to free up your receptionist so that they can deal with other office duties. Maybe you want us to take over the handling of your phone lines at busy peak times or out of hours when your office is unmanned.

Our system is very advanced and flexible to the needs of your business and we will always work to provide the cover to your switchboard needs.

We will put the call through(with no extra cost) to connect your customer to the correct member of staff on their direct line or mobile, or simply take a message which gets immediately emailed or texted to your employee - whatever their preference may be.

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We answer your telephone call, in your companies name with the greeting that you specify. You may want the telephone call diverted to you on your mobile, or perhaps you just want us to take a message? We immediately send the message via email, should you want messages sent quicker, we can text them straight to your mobile phone.

You are in complete control of the service which we offer you - simply divert the telephone when you want us to take over the handling of your call, all day or just some of the day- it's up to you.

We do not charge for obvious sales calls.

Never again miss an opportunity for your business- you don't get a second chance to make a first impression.

From 96p per call and no set up costs or monthly charges, can you afford not to give us a try?!